We recognise the importance of security regarding the credit card information you send us over the Internet.

When you are happy with your order and you precede to the checkout our system passes your order details into HSBC's 128bit SSL encrypted secure page where you complete your order by providing your credit card details. When you type your credit card number into the HSBC screen, it is in secure mode. This means that your browser encodes what you type, and the HSBC server decodes it. Anyone 'listening' to traffic en route can make no sense of the number. This system, the 'Secure Socket Layer' works - every trading Web site uses it, and you can tell you are in secure mode when a little padlock appears on the bottom of the screen.

Secondly, if you are a UK resident using a UK-issued card for a transaction over £100, Section 75 of the Consumer Credit Act 1974 protects you. This law says that if a trader defrauds you, the credit card company is equally liable for the debt, which means basically that they will refund you if an unauthorised charge is made to your card. In practice, the credit card companies refund you; charge back us (they have direct debit authority from our bank account) and then leave it up to us to sort it out with you. In practice, it is impossible to be cheated if you use a credit card over £100.

Finally, AV Biz does not defraud people. We have been collecting credit card numbers in our retail store swipe machine and there has never been a single instance of anyone inside AV Biz using a customer's card in this way.

You credit card is put through HSBC's credit card fraud checking system and verified real-time. At no point is your credit card number stored anywhere in our database or on our website.

If you are still unsure about sending your credit or debit card details over the internet, you can
1. Simply complete the order form online, leaving the credit/debit card number box empty but enter the expiry date of your card and your day time contact telephone number. Upon receipt of your order, one of our operatives will contact you for your credit or debit card number.

2. Alternatively please feel free to phone 0870 83 72 800 and speak to one of our operatives to place your order.

3. You can also fax your order on 0870 83 72 800.

4. Or you can pay by cheque or postal orders by sending your order direct to:
AvBiz.co.uk
S1 St James
Vicar Lane
Sheffield
S1 2EX